The changes experienced in recent years have forced higher education institutions (HEIs) to reinvent themselves in order to offer quality academic training. This change did not occur uniformly, because not all institutions were ready to adapt to the use of technology. As a result, instead of excelling, they only survived.

As a result of learning from the various volatile scenarios (such as the COVID-19 pandemic), universities began to attach greater importance to digital transformation, and began to see this section as a challenge for constant improvement.

How digital transformation helps

Digital transformation is of great help, because it can generate a greater flow of connection between students and teachers and/or institutions, using E-learning platforms, MOOCS, among others.

It also makes room for the use of data through Learning Analytics, so it is possible to know the connection time of students, how much communication they have with teachers and what content they are interested in.

Another important point is agility; digitization makes it possible to streamline the extensive flow of bureaucratic procedures, giving students or staff a quick and productive response.

It has also become an ally in admission processes, teacher evaluation and institutional management with automated measurement systems. HPI International – Education Tools offers innovation and measurement services for education.

In general, the demand is to stop offering a traditional education centered on the group and start worrying about the students in a personalized way.

The importance of E-learning

The demand of students and teachers to continue training in a highly competitive world has made them become buyers of education.

That is why HEIs started to offer academic programs through E-learning or teaching via the Internet.

There are organizations focused on supporting with E-learning content, either to companies or to higher education institutions, such is the case of HPI International that provides programs of Emotional Intelligence focused on education and with which it helps in the continuous development of several teachers.

What is needed?

Digital transformation is not just about implementing technology or promoting the use of digital tools. Digital transformation demands a constant challenge to higher education institutions, because it involves a cultural change and a structural change at the organizational level and at the student level.

Because institutions can make use of tools such as Moodle, etc., but how prepared are students/teachers to perceive technology as a help rather than a barrier.

How many of the students and teachers have the resources to access technology. How many of these students/teachers were previously trained in the use of these platforms.

An example of this is the study conducted by the Inter-American Development Bank , which shows that ¾ of the education leaders surveyed underscore digital transformation as very important, but only ¼ consider the digital maturity of their institutions as very high.

On the one hand it is good that we adapt to change and assume that technology is important, but on the other hand it is also essential to care about our community that receives our services. Do we adapt to them or do we ask them to adapt to us, and if the latter, what do we do to help them adapt competently?